How to set up a Hue Secure wired or battery camera

All Hue products follow the same easy QR code setup, so you can scan and set up all your Hue devices at the same time.

Read this first!

1. Do you have more than one Hue device to add?
Keep them all together! You’ll scan all of their QR codes during the same step.

2. Do you have the Hue app?
Download it in your phone’s app store.

Connect with a Bridge

Secure camera setup instructions

Your Bridge should be connected and added to your Hue app.

Haven’t done that yet? Learn how to set up the Bridge.

1. Open the Hue app.

2. On your Home tab, tap the three dots (…) icon. Then, tap Add devices.

Hue app displaying the Home tab with indicator over three-dots icon, Hue app displaying three-dots menu with indicator over Add devices

Note: You can also open the Settings tab, and then tap Devices. Tap the blue plus (+) icon in the top right corner.

Hue app displaying Settings tab with indicator over Devices, Hue app displaying Devices menu with indicator over blue plus (add) icon

3. Scan the QR code.
You’ll find the QR code for your camera on its ownership card.

Note: If your product doesn’t have a QR code, tap No QR code to add it by searching or using its serial number.

Hue app displaying Scan QR codes screen with indicator over Next button. An information pop up indicates you should keep the ownership card safe as it’s necessary to reset the camera or add it to another Bridge.

4. Tap the camera you want to add.
If you have multiple cameras, they’ll show up in the screen. Tap the camera that you want to add first.

Hue app displaying the devices that were added to the app, Hue app displaying the devices that were added to the app and instructing users to tap each to set them up

5. Important! Store your passphrase and Ownership card in a safe place.
Passphrase: Required to access your camera’s live view and video clips.
Ownership card: Required to reset the camera or move the camera to another Bridge.

Hue app displaying screen instructing users to “Store this passphrase safely” because it’s necessary to access the camera’s live view and video clips

Connect without a Bridge

Secure camera setup instructions

1. Make sure Bluetooth is enabled on your mobile device.

2. Follow the on-screen instructions to set up your account and app settings.

3. When prompted to add a Bridge, select No.

Hue app displaying screen asking users if they want to add a Bridge with an indicator over the No button

4. Scan the QR code.

Hue app displaying Scan QR codes screen with an indicator over Next button

5. Follow the on-screen instructions to add, set up, and customize your camera.

Hue app displaying the devices that were scanned, Hue app displaying screen instructing user to “Tap a camera to set it up”

6. Important! Store your passphrase and Ownership card in a safe place.
Passphrase: Required to access your camera’s live view and video clips.
Ownership card: Required to reset the camera or move the camera to another Bridge.

Need help?

Browse our FAQ or contact Support.

Read Secure camera FAQ >

Go to Support >

*When a bulb displays "Up to" a certain number of lumens in its specifications, it displays the maximum lumen output of the bulb. It shows how bright the bulb can get at 2700 K (White bulbs) or 4000 K (White ambiance or White and color ambiance bulbs). Learn more about brightness.