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FAQ list

Can I cancel my order?

Can I pay with Klarna?

What should I do if my credit card is declined?

When and how will a charge from the Philips Hue Shop appear on my credit card?

Which forms of payment does Philips Hue accept?

How will I receive my invoice?

*When a bulb displays "Up to" a certain number of lumens in its specifications, it displays the maximum lumen output of the bulb. It shows how bright the bulb can get at 2700 K (White bulbs) or 4000 K (White ambiance or White and color ambiance bulbs). Learn more about brightness