Gi oss beskjed om at du vil returnere bestillingen. Du trenger bestillingsnummeret ditt, som du finner i e -posten med ordrebekreftelsen.
Ordrestatus og retur
Vil du vite statusen for bestillingen din eller returnere noe du har kjøpt i Philips Hue-butikken? Ikke noe problem. Du kan returnere kjøpet innen 30 dager etter kjøpet – gratis.
Slik returnerer du et produkt
![Registrer retur Registrer retur](/content/experience-fragments/hue/no/no/self-returns/how-it-works/master/_jcr_content/root/section_component/responsivegrid/columns_component/column-1/image_component.signifyimg.82.1280.png/1676375313196.png 1280w, /content/experience-fragments/hue/no/no/self-returns/how-it-works/master/_jcr_content/root/section_component/responsivegrid/columns_component/column-1/image_component.signifyimg.82.769.png/1676375313196.png 769w, /content/experience-fragments/hue/no/no/self-returns/how-it-works/master/_jcr_content/root/section_component/responsivegrid/columns_component/column-1/image_component.signifyimg.82.601.png/1676375313196.png 601w, /content/experience-fragments/hue/no/no/self-returns/how-it-works/master/_jcr_content/root/section_component/responsivegrid/columns_component/column-1/image_component.signifyimg.82.522.png/1676375313196.png 522w, /content/experience-fragments/hue/no/no/self-returns/how-it-works/master/_jcr_content/root/section_component/responsivegrid/columns_component/column-1/image_component.signifyimg.82.301.png/1676375313196.png 301w)
![](/content/dam/hue/masters/self-returns/1-icon.png)
Registrer retur
![Skriv ut etiketten Skriv ut etiketten](/content/experience-fragments/hue/no/no/self-returns/how-it-works/master/_jcr_content/root/section_component/responsivegrid/columns_component/column-2/image_component.signifyimg.82.1280.png/1676375313223.png 1280w, /content/experience-fragments/hue/no/no/self-returns/how-it-works/master/_jcr_content/root/section_component/responsivegrid/columns_component/column-2/image_component.signifyimg.82.769.png/1676375313223.png 769w, /content/experience-fragments/hue/no/no/self-returns/how-it-works/master/_jcr_content/root/section_component/responsivegrid/columns_component/column-2/image_component.signifyimg.82.601.png/1676375313223.png 601w, /content/experience-fragments/hue/no/no/self-returns/how-it-works/master/_jcr_content/root/section_component/responsivegrid/columns_component/column-2/image_component.signifyimg.82.522.png/1676375313223.png 522w, /content/experience-fragments/hue/no/no/self-returns/how-it-works/master/_jcr_content/root/section_component/responsivegrid/columns_component/column-2/image_component.signifyimg.82.301.png/1676375313223.png 301w)
![](/content/dam/hue/masters/self-returns/2-icon.png)
Skriv ut etiketten
Vi sender deg en forsendelsesetikett på e -post som du kan skrive ut og bruke for å sende returen din gratis til oss.
![Send produktet ditt tilbake Send produktet ditt tilbake](/content/experience-fragments/hue/no/no/self-returns/how-it-works/master/_jcr_content/root/section_component/responsivegrid/columns_component/column-3/image_component.signifyimg.82.1280.png/1676375313251.png 1280w, /content/experience-fragments/hue/no/no/self-returns/how-it-works/master/_jcr_content/root/section_component/responsivegrid/columns_component/column-3/image_component.signifyimg.82.769.png/1676375313251.png 769w, /content/experience-fragments/hue/no/no/self-returns/how-it-works/master/_jcr_content/root/section_component/responsivegrid/columns_component/column-3/image_component.signifyimg.82.601.png/1676375313251.png 601w, /content/experience-fragments/hue/no/no/self-returns/how-it-works/master/_jcr_content/root/section_component/responsivegrid/columns_component/column-3/image_component.signifyimg.82.522.png/1676375313251.png 522w, /content/experience-fragments/hue/no/no/self-returns/how-it-works/master/_jcr_content/root/section_component/responsivegrid/columns_component/column-3/image_component.signifyimg.82.301.png/1676375313251.png 301w)
![](/content/dam/hue/masters/self-returns/3-icon.png)
Send produktet ditt tilbake
Legg produktet i en boks, fest etiketten på utsiden, og lever det til et av kurerens hentesteder.
Spørsmål og svar
* Når det vises "opp til" et visst antall lumen i spesifikasjonene for en lyskilde, er dette lyskildens maksimale lumen. Verdien viser hvor lys pæren kan bli ved 2700 K (hvite pærer) eller 4000 K (Hue White Ambiance- eller Hue White and Color Ambiance-lyspærer). Finn ut mer om lysstyrke.