FAQ list

How do I connect my Philips Hue lights to Amazon Alexa?

Whether you use Hue Bridge or Bluetooth with your Hue lights, you can use the same method to connect your Hue lights to Alexa. Open the Philips Hue app and go to Settings > Smart Home > Get Started > Amazon Alexa and follow the on-screen instructions. Tap the Learn more button if you need more help.

Can I add two Bridges to Amazon Alexa?

No. You are only able to connect one Bridge at a time.

Which Amazon Alexa devices can I use to control my Philips Hue lights?

It depends on the way you want to connect your Philips Hue lights. If you have a Bridge, you can use any Amazon Alexa device. If you use Bluetooth, you’ll need a compatible Amazon Echo device.

Does Philips Hue Bluetooth work with Amazon Alexa?

Yes. Philips Hue Bluetooth-controlled lights work directly with all Amazon Echo devices except for Echo (1st Gen), Echo Dot (1st Gen), and Echo Input. Power on the light and say "Alexa, discover my devices." You can add up to five lights. For additional lights, we recommend adding a Philips Hue Bridge and connecting to Alexa via the Philips Hue skill.

What Philips Hue accessories are supported in the Alexa app?

You can add Philips Hue motion sensors, smart buttons, dimmer switches, and Tap dial switches to the Alexa app under Remotes or Motion Sensors. 

Why isn’t my Philips Hue light showing up in the Amazon Alexa app?

Your Bridge settings are automatically synced with the Amazon Alexa app every 24 hours, so it may not show up immediately. If you want to see your light right away, say, “Alexa, sync my devices.” 

Why doesn't Amazon Alexa appear in my Philips Hue app under Settings > Smart home > Linked to Hue?

While both Amazon Alexa and Philips Hue support Matter, the rollout of this feature may be done over time, and can be based on region, firmware upgrade, or specific versions of Echo devices. 

Which Amazon Echo devices support Matter?

The following Amazon Echo devices support Matter:

  • Echo Pop
  • Echo Dot 5th Gen
  • Echo Dot 5th Gen with Clock
  • Echo 4th Gen
  • Echo Dot 4th Gen
  • Echo Dot 4th Gen with Clock
  • Echo 3rd Gen (2019)
  • Echo Dot 3rd Gen (2019 model)
  • Echo Dot 3rd Gen with Clock (2019 model)
  • Echo Flex
  • Echo 3rd Gen (2018)

Why isn’t my Philips Hue light showing up in the Amazon Alexa app?

Your Bridge's settings are automatically synced every 24 hours with the Amazon Alexa app, so it may not show up immediately. If you want to see your light right away, say, “Alexa, sync my devices."

*Quando as especificações de uma lâmpada informam que ela emite "até" um certo número de lúmens, o número representa o fluxo luminoso máximo da lâmpada. O valor mostra o brilho que a lâmpada pode alcançar a 2.700 K (lâmpadas brancas) ou 4.000 K (lâmpadas White Ambiance ou White and Color Ambiance). Saiba mais sobre brilho