FAQ list

Does the Philips Hue Shop offer the full portfolio of Philips Hue products?

Yes! You can order every Philips Hue product from the Shop. We even offer exclusive products you can't get anywhere else. 

What's it mean when a product is marked as "exclusive" in the Philips Hue Shop?

Exclusive products are products that are only offered on www.philips-hue.com — products that you can't buy anywhere else.

Can I sign up to get emails from Philips Hue?

Yes! Sign up for the newsletter to stay up to date with our latest products and features, get exclusive deals, and more.

The product I wanted to order is out of stock. Can I get an alert when it's back in stock?

Yes! If a product is out of stock, you'll see a box on its page on our website where you can sign up to be notified when it's back in stock. 

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*Quando as especificações de uma lâmpada informam que ela emite "até" um certo número de lúmens, o número representa o fluxo luminoso máximo da lâmpada. O valor mostra o brilho que a lâmpada pode alcançar a 2.700 K (lâmpadas brancas) ou 4.000 K (lâmpadas White Ambiance ou White and Color Ambiance). Saiba mais sobre brilho