FAQ list

How do I use the smart plug?

Insert the smart plug into a wall socket. The LED on the front of the plug will turn green, indicating that the smart plug is active.  

Set up a smart plug with the Bridge: 

  1. In the Philips Hue app, go to the Settings tab. 
  2. Tap Lights. 
  3. Tap the plus (+) icon in the top right corner. 
  4. Tap Search to add the smart plug. 

Set up a smart plug with Bluetooth: 

  1. In the Philips Hue app, go to the Settings tab. 
  2. Tap Manage lights. 
  3. Tap the plus (+) icon in the top right corner. 
  4. Tap Search to add the smart plug. 

Can I use the smart plug to dim and brighten my lights?

No. The smart plug lets you turn off and on your light via the app or your voice, but it does not support dimming or brightening. 

Can I use other appliances (e.g., a coffee machine) with my smart plug?

We designed the smart plug to work with lights that are not necessarily Philips Hue. It will show up as a light in the Philips Hue app and act as a light in timers, automations, Rooms, and Zones. If you plug in another appliance besides a light to the smart plug, your appliance could malfunction. 

What is the maximum wattage light I can use with the smart plug?

  • Mainland Europe: 2300 W 
  • Great Britain and Ireland: 3250 W 
  • North America: 1800 W 
  • Australia and New Zealand: 2400 W 

*Quando uma lâmpada apresenta "Até" um certo número de lúmenes nas respetivas especificações, tal indica a emissão de lúmenes máxima da lâmpada. Indica o nível de brilho que a lâmpada pode atingir a 2700 K (lâmpadas brancas) ou 4000 K (lâmpadas White Ambiance ou White and Color Ambiance). Saber mais sobre brilho.