FAQ list

How do I know if I have a sync box 4K or 8K?

Which TVs or HDMI devices are compatible with Dolby Vision while syncing my lights using the Philips Hue Play HDMI sync box?

Does the existing Hue Sync desktop app work with the Philips Hue Play HDMI Sync Box?

What do I need to sync my smart lights with the Philips Hue Play HDMI sync box?

What is the best way to set up my Entertainment area?

Does Music mode on the Philips Hue Play HDMI sync box work with AVR/ARC/soundbars?

Does the Philips Hue Play HDMI sync box work with smart TV apps?

Does the Philips Hue Play HDMI sync box support Dolby Atmos?

Does the Philips Hue Play HDMI sync box support 3D?

Does the Philips Hue Play HDMI sync box support HDR?

Does the Philips Hue Play HDMI sync box support 8K?

How do I restore my Philips Hue Play HDMI sync box to its factory settings?

What do the different LED colors on the front of the Philips Hue Play HDMI sync box mean?

I can't find my Wi-Fi network when setting up my Philips Hue Play HDMI sync box. What should I do?

Can I use the power supply from sync box 4K with the sync box 8K and vice versa?

Can I use the HDMI cable that came with the sync box 4K with the sync box 8K?

Do all outputs support the same functionality?

Why should I upgrade from a sync box 4K to a sync box 8K?

What kind of HDMI cable is included with the sync box 8K?

Can I use the sync box 4K as an extended HDMI hub when I add a sync box 8K to my setup?

Can I have both a sync box 4K and a sync box 8K connected to the same Bridge?

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