FAQ list

How do I use the smart plug?

Insert the smart plug into a wall socket. The LED on the front of the plug will turn green, indicating that the smart plug is active.  

Set up a smart plug with the Bridge: 

  1. In the Philips Hue app, go to the Settings tab. 
  2. Tap Lights. 
  3. Tap the plus (+) icon in the top right corner. 
  4. Tap Search to add the smart plug. 

Set up a smart plug with Bluetooth: 

  1. In the Philips Hue app, go to the Settings tab. 
  2. Tap Manage lights. 
  3. Tap the plus (+) icon in the top right corner. 
  4. Tap Search to add the smart plug. 

Can I use the smart plug to dim and brighten my lights?

No. The smart plug lets you turn off and on your light via the app or your voice, but it does not support dimming or brightening. 

Can I use other appliances (e.g., a coffee machine) with my smart plug?

We designed the smart plug to work with lights that are not necessarily Philips Hue. It will show up as a light in the Philips Hue app and act as a light in timers, automations, Rooms, and Zones. If you plug in another appliance besides a light to the smart plug, your appliance could malfunction. 

What is the maximum wattage light I can use with the smart plug?

  • Mainland Europe: 2300 W 
  • Great Britain and Ireland: 3250 W 
  • North America: 1800 W 
  • Australia and New Zealand: 2400 W 

*当灯泡的规格中显示“高达”特定的流明值时,是指灯泡的最大流明输出。这表示灯泡在 2700 K(白色灯泡)或 4000 K(白色氛围或白色和彩色氛围灯泡)时能够达到的亮度。了解有关亮度的更多信息。